FAQ's

Can I substitute items?

It's not possible for us to process crop substitutes at the moment. Hand picking and packaging your box is incredibly labour intensive. Keeping the boxes the same helps us to manage prep time. We hope with some inspiration you will find a delicious use for all the crops. If you really don't like a vegetable, would you be able to offer it to a friend or neighbour?  

I need to cancel / amend my delivery?

No problem, just sign into your account dashboard and pause your subscription as often as you like. We need to know before Midnight Wednesday for a Saturday delivery. After that the system is locked and I'm afraid we're not able to make alterations.

I won't be in when you deliver, what happens?

Not going to be in? No problem, we can leave your box in the safe place you have told us about.

What does 'beyond organic' mean?

We follow the rules set by the organic certification body - the soil association. But take steps that go beyond their recommendations. We are not certified. This means we use organic seed, we don't use chemical pesticides, herbicides or fertilizer. While we are very happy that traditional farmers are being encouraged to adopt more ecological methods by becoming certified, there are certain practices that are permitted while certified that we wouldn't feel comfortable with.

An example would be growing in mono-cultures, where fields and fields of one crop is grown, we understand that all farmers struggle to be profitable, but this method involves higher uses of herbicides, pesticides and fertilizers.  While these interventions are available in organic form, they are still harmful to the ecosystem.

We would use methods such as interplanting of different crops which confuses ' pests' and encourages beneficial predators. This is a much more labour and space intensive method, but encourages far greater benefits to nature and consumer.